HapagAI — Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

Hapag AI ("we," "our," "us") provides an AI-powered meal planning assistant, recipe generator, and store finder designed to help users discover meals, ingredients, and local stores efficiently. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1.Information We Collect

a. Information You Provide

  • Name
  • Email address
  • Account credentials
  • Store information (for store owners)
  • Submitted reviews or feedback
  • Uploaded content (store photos, product listings, etc.)

b. Automatically Collected Data

  • Device information
  • IP address
  • Browser type and version
  • Usage data (pages visited, actions taken)
  • Approximate location (only if permitted by the user)

c. AI Interaction Data

When you use the chatbot or ask for recipes/meal plans, we may collect:

  • Query text
  • Chat history
  • Preferences (diet, ingredients, distance range)

ℹ️ We do not collect or store sensitive personal data (health conditions, financial info, etc.).

2.How We Use Your Information

We use the information collected to:

  • Provide and improve meal planning and store recommendation services
  • Personalize your experience and improve AI suggestions
  • Maintain store listings and update product recommendations
  • Process user accounts and authentication
  • Monitor system performance and prevent misuse
  • Communicate updates, promotions, or system notices

3.How We Share Your Information

✅ We do NOT sell your personal data.

We may share information only with:

  • Service providers (Supabase, hosting, analytics, email delivery)
  • AI processing providers (OpenAI, Google Gemini, etc.) for query processing
  • Law enforcement if required by law

Store owners may have their public store data displayed on the site.

4.Data Storage & Security

We use secure third-party services such as:

  • Supabase (data storage)
  • Vercel (hosting)
  • OpenAI/Gemini (AI processing)

Your data is protected using:

  • Encrypted connections (HTTPS/SSL)
  • Secure authentication
  • Role-based access controls
  • Industry-standard security practices

⚠️ However, no system is 100% secure. Use the service at your own risk.

5.Cookies & Tracking

We use cookies for:

  • Authentication
  • Saving preferences
  • Improving site performance
  • Analytics

You may disable cookies in your browser, but some features may not work properly.

6.Your Rights

You may request to:

  • Access your data
  • Update or correct your data
  • Delete your account
  • Withdraw permission for certain data uses

📩 To request changes, contact:

support@hapagai.com

7.Children's Privacy

Hapag AI is not intended for users under 13, and we do not knowingly collect data from minors.

8.Changes to This Policy

We may update this Privacy Policy at any time. We will notify users of significant changes.

9.Contact Us

If you have questions about this Privacy Policy:

📩 Email Us:

support@hapagai.com

🇪🇺 GDPR & 🇺🇸 CCPA Compliance

If you are located in the European Union or California, you have additional rights:

  • Right to Access: Request a copy of your data
  • Right to Deletion: Request permanent deletion of your account
  • Right to Portability: Export your data in a readable format
  • Right to Opt-Out: Opt out of data sharing or sale (we don't sell data)

To exercise these rights, contact us at support@hapagai.com